Last updated: 31.1.2026

Dubai Property Office respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following personal data:

Name

Email address

Phone number

Information submitted through contact or inquiry forms

Information related to your property preferences, budget, and timeframe

Technical data such as IP address, browser type, and device information

We only collect information that is necessary for communication and service coordination.

2. How We Use Your Information

Your information is used for the following purposes:

To respond to inquiries and requests

To schedule and conduct introductory calls

To assess whether and how we can support your property purchase

To communicate updates related to your inquiry

To improve our website and services

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

Your consent (when submitting forms)

Performance of a service or pre-contractual steps

Legitimate business interests (communication, service coordination)

Legal obligations where applicable

4. Data Sharing & Third Parties

Your data may be shared only when necessary with:

Licensed real estate entities in Dubai

Professional partners involved in the purchase process

Service providers supporting website hosting, analytics, or communication

All third parties are required to handle data responsibly and securely.

5. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purpose for which it was collected

Comply with legal or regulatory requirements

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request correction or deletion

Restrict or object to processing

Withdraw consent at any time

Request data portability

Requests can be submitted via the website contact form.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

8. International Data Transfers

Your data may be processed outside your country of residence, including in jurisdictions with different data protection standards.
Appropriate safeguards are applied where required.

9. Changes to This Policy

This Privacy Policy may be updated periodically.
Continued use of the website constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us via the website contact form.

Cookie Policy

Last updated: 31.1.2026

This website uses cookies to improve functionality and user experience.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites function properly and provide insights into how visitors interact with the site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function correctly and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors use the website (e.g. pages visited, time spent).
Data is aggregated and anonymized where possible.

Functional Cookies

These cookies remember preferences and settings to improve user experience.

3. Third-Party Cookies

We may use third-party tools such as analytics or performance services.
These providers may place cookies on your device according to their own privacy policies.

4. Managing Cookies

You can control or disable cookies through your browser settings at any time.
Please note that disabling cookies may affect website functionality.

5. Consent

By continuing to use this website, you consent to the use of cookies in accordance with this Cookie Policy, unless you adjust your browser settings or cookie preferences.

6. Updates to This Policy

This Cookie Policy may be updated periodically to reflect changes in technology or regulation.